Head of Employee Experience
BJAK(1 month ago)
About this role
The Head of Employee Experience at BJAK is responsible for overseeing the complete employee lifecycle, from onboarding to offboarding, while ensuring excellence in HR operations, compliance, and policy management. This hands-on leadership role leads the People Ops, Engagement & Culture team to drive culture initiatives, enhance employee engagement, and develop learning programs that align with company values. Additionally, the role involves collaborating with leadership on workforce planning and optimizing HR processes through automation, data analysis, and reporting to improve retention and workforce effectiveness.
Required Skills
- Employee Lifecycle
- HR Service Delivery
- HRIS Governance
- HR Policies
- Salary Approvals
- Escalation Handling
- Exit Interviews
- Culture-Building Initiatives
- Engagement Programs
- People Experience
+12 more
About BJAK
bjak.myBJAK is the leading insurance platform in Malaysia, specializing in auto insurance and a wide variety of insurance products. The platform enables users to easily compare multiple insurance providers, secure instant coverage, and fulfill road tax requirements online. Known for delivering an efficient and user-friendly insurance experience, BJAK partners with top insurers such as Etiqa and Takaful to offer comprehensive coverage options for its customers.