Head of Employee Tech & Experience

OpenAI(2 months ago)

HybridFull TimeDirector$225,000 - $325,000IT

About this role

The Head of Employee Tech & Experience at OpenAI leads the Employee Tech & Experience (ETX) team, overseeing helpdesk, systems operations, and logistics to create a seamless and reliable employee experience. This role emphasizes shifting from reactive support to proactive, AI-driven automation, enhancing productivity and security while resolving friction points through data-driven insights. The position requires collaboration with various departments to ensure smooth technology integrations and to develop a culture focused on continuous improvement and strong leadership within the organization.

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Required Skills

Leadership
Team Building
Strategy Development
Helpdesk Management
Systems Operations
Logistics Management
Process Redesign
Proactive Support
AI Integration
Automation

+9 more

About OpenAI

openai.com

The company specializes in providing innovative solutions to enhance online experiences for businesses and consumers. It offers a range of products and services designed to streamline operations, improve customer engagement, and drive growth in the digital landscape. With a focus on user experience and cutting-edge technology, the company aims to empower businesses to thrive in a rapidly evolving market.