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Head of Global Technical Support at Snowflake - ApplyBlast

Head of Global Technical Support

Snowflake

9 months ago

3.8 on Glassdoor

Menlo Park, CA

Hybrid

Full Time

Executive

0 applicants

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About this role

Snowflake is hiring a Head of Technical Support to lead a global support organization focused on leveraging AI for automated resolution and predictive customer support. The role involves developing a strategic vision, building a high-performing team, and working closely with product and engineering teams to enhance support operations and customer satisfaction.

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About Snowflake

www.snowflake.com

Headquarters

St. Cloud, Minnesota, United States

Company Size

5001-10000 employees

Founded

2012

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Snowflake is a cloud-based AI Data Cloud company that provides a fully managed, scalable platform for data engineering, analytics, AI, and application development. Its platform enables organizations to ingest, process, analyze, and build AI-powered applications on a unified, secure, and governed infrastructure that eliminates data silos across clouds. Snowflake also offers AI-native tools such as Snowflake CoWork and CoCo to support agentic workflows and accelerate innovation across industries.