Head of Implementation
Tabs(2 months ago)
About this role
The Head of Implementation at Tabs is responsible for establishing and scaling the implementation function as the company experiences significant growth. This leadership role involves designing organizational structures, creating playbooks, and collaborating with cross-functional teams in Sales, Product, and Customer Success to deliver seamless post-sales experiences. Additionally, the Head of Implementation serves as the executive relationship steward for key customers, ensuring successful go-lives and driving operational excellence within a high-growth SaaS environment focused on finance and accounting solutions.
Required Skills
- Implementation Leadership
- Customer Success
- Strategic Operations
- Team Building
- Process Design
- Cross-Functional Collaboration
- Customer Onboarding
- Playbook Development
- Resource Forecasting
- Professional Services Strategy
+8 more
About Tabs
tabs.incTabs is an AI-powered platform that specializes in automating the contract-to-cash process for B2B companies. It streamlines essential financial tasks such as invoicing, payments, and reporting, enabling businesses to enhance their revenue management efficiently. Recently, Tabs raised $55 million in Series B funding to further develop its innovative billing and collections solutions, positioning itself at the forefront of revenue automation technology.