[HELLOCONNECT] - Customer Care Specialist (AU)
HelloFresh(1 month ago)
About this role
HelloConnect is hiring a customer-facing representative to join its team based in Inoza Tower, BGC (Taguig City). The role centers on serving as the initial contact for customers while representing the brand and supporting a subscription-based product experience. You’ll work in a fast-paced, collaborative BPO environment that emphasizes continuous learning and service excellence.
Required Skills
- Customer Support
- Customer Service
- Complaint Resolution
- Product Knowledge
- Active Listening
- Written Communication
- Verbal Communication
- Time Management
- Multitasking
- KPI Management
+4 more
About HelloFresh
hellofresh.comHelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.
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