[HELLOCONNECT] Steering and Capacity Planning Lead
HelloFresh(20 days ago)
About this role
At HelloConnect, you will be part of a dynamic team tasked with owning the global workforce planning for the Customer Care department. This role involves leading a team of specialists to ensure optimal staffing to meet customer needs, contributing to business success and enhancing customer satisfaction.
Required Skills
- Workforce Management
- Capacity Planning
- Team Leadership
- Forecasting
About HelloFresh
hellofresh.comHelloFresh is a global meal-kit subscription company that delivers pre-portioned fresh ingredients and chef-designed recipes to customers' doors. It offers flexible plans and a wide range of meal choices (family, vegetarian, quick meals, etc.) to simplify meal planning, shopping, and cooking. Operating in many countries, HelloFresh emphasizes convenience, variety, and reducing food waste through portioned ingredients and streamlined delivery. Customers manage preferences and deliveries online for weekly boxes tailored to their needs.
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