ASM Research
The Help Desk Agent - Night role provides world-class technical support to customers through ticket resolution and remote troubleshooting using internal dashboards and generative AI tools. This position is part of the Enterprise AI Support team and requires collaboration across functions to enhance systems and customer experience. The role demands adaptability to emerging technologies and a commitment to continuous learning within a 24/7 operational environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ASM Research.
ASM Research didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role