Harbor IT
The Help Desk I Technician serves as the first point of contact for customer support issues across multiple clients, handling basic hardware, software, and network problems remotely and in person. This entry-level role involves responding to tickets, troubleshooting Windows, Office 365, and network services, and providing user support while maintaining documentation and escalating complex issues as needed.
Headquarters
New York, New York, United States
Cyber-first managed IT, cybersecurity, and cloud services for complex, compliance-driven environments in healthcare, infrastructure, and PE.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Harbor IT.
Harbor IT didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role