Harbor IT
The Help Desk Technician II is a remote-first support role within Harbor IT’s Service Delivery organization, serving as a primary escalation point for complex tickets across healthcare, medical, and life sciences clients. The position owns tickets end‑to‑end, provides technical mentorship to junior technicians, and participates in on‑call rotations to ensure client uptime and security.
Headquarters
New York, New York, United States
Cyber-first managed IT, cybersecurity, and cloud services for complex, compliance-driven environments in healthcare, infrastructure, and PE.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Harbor IT.
Harbor IT didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role