Help Desk Specialist, Mid

BRKZ(28 days ago)

HybridFull TimeMedior$53,000 - $108,000Information Technology

About this role

A Mid-level Help Desk Specialist provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. The role applies advanced technical expertise to develop innovative solutions, operates with limited direction, and may mentor or supervise team members. The position typically requires eligibility for access to classified information.

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Required Skills

Technical Support
Troubleshooting
Customer Service
Hardware
Software
Problem Solving
Mentoring
OpenShift
Java
PostgreSQL

+1 more

Qualifications

TS/SCI With Polygraph
Bachelor's Degree
Master's Degree
Security+ Certification

About BRKZ

boozallen.com

Booz Allen Hamilton is an advanced technology and management consulting firm that helps government and commercial clients transform missions using analytics, digital, engineering, and cybersecurity capabilities. The company designs and deploys data-driven, AI-enabled, cloud and cyber solutions to advance civil, defense, and national security priorities as well as enterprise modernization and operational resilience. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen combines deep technical expertise and expert services—strategy, systems engineering, and program support—to deliver outcomes for public- and private-sector programs.

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