Grapevine-Colleyville ISD
The Help Desk Success Specialist provides tier two support for district computing systems and peripherals, overseeing help desk technicians to ensure service level agreements are met. This role involves managing the ticketing system, delivering exceptional customer service, and resolving technical issues for users across the district. The position requires strong problem-solving skills and the ability to escalate unresolved queries to vendor support when necessary.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Grapevine-Colleyville ISD.
Grapevine-Colleyville ISD didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role