Help Desk Technician

Alumni Network Job Board(3 days ago)

OnsiteFull TimeJunior$30,000 - $40,000Health System Shared Services

About this role

The Help Desk Technician at Ohio State University provides technical support for computer systems, applications, telephony, and peripherals. They handle customer inquiries, resolve issues, escalate problems when necessary, and communicate outage information. The role requires technical knowledge and customer service skills to support the university's health system shared services.

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Required Skills

Help Desk
Customer Service
Troubleshooting
Windows
Microsoft Office
Hardware
Networking
Support
Communication
IT Support

About Alumni Network Job Board

osu.edu

The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.

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