The Fortune Society
The Help Desk Support Technician II provides advanced technical support as a Tier 2 escalation point for the IT team, resolving complex hardware, software, and network issues. This role manages IT assets, supports Virtual Desktop Infrastructure (VDI), and mentors junior staff to ensure seamless IT operations. The position also involves collaborating with senior technical teams and contributing to process improvements and documentation.
The Fortune Society is dedicated to excellence in arts and education for childrenin underserved communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Fortune Society.
4% below the average for this role