Help Desk Team Lead
BRKZ(2 months ago)
About this role
A Help Desk Team Lead at Booz Allen contributes to strategic, multi-disciplinary IT programs supporting corporate and DoD initiatives. The role operates within classified environments and interfaces with stakeholders to ensure IT efforts align with organizational objectives.
Required Skills
- Help Desk
- Ticketing Systems
- Ticket Triage
- AWS
- RHEL
- Windows Server
- Agile
- DevOps
- Process Improvement
- Automation
+10 more
Qualifications
- Bachelor's Degree
- Secret Clearance
- DoD 8570 IAT Level II
- DoD 8570 IAT Level III
About BRKZ
boozallen.comBooz Allen Hamilton is an advanced technology and management consulting firm that helps government and commercial clients transform missions using analytics, digital, engineering, and cybersecurity capabilities. The company designs and deploys data-driven, AI-enabled, cloud and cyber solutions to advance civil, defense, and national security priorities as well as enterprise modernization and operational resilience. Founded in 1914 and headquartered in McLean, Virginia, Booz Allen combines deep technical expertise and expert services—strategy, systems engineering, and program support—to deliver outcomes for public- and private-sector programs.
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