Help Desk Technician
RedHelm
About this role
RedHelm is hiring a Help Desk Technician to join its Business Process Outsourcing (BPO) team in an entry-level role. The position provides hands-on IT support experience across systems, software, and hardware while helping the employee build technical and professional skills. The role is designed to be a foundation for a career in information technology with opportunities for on-the-job learning and growth.
Skills
About RedHelm
redhelm.comRedHelm provides complete, coordinated technology and cybersecurity solutions from a single trusted partner. They deliver expert, end-to-end support designed to streamline operations, reduce risk, and keep businesses secure. Organizations engage RedHelm for integrated managed IT and security services — from risk assessments and threat detection to incident response and strategic guidance — to strengthen resilience across their environments.
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About RedHelm
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$64k – $86k
per year