Help Desk Technician
RedHelm(3 months ago)
About this role
RedHelm is hiring a Help Desk Technician to join its Business Process Outsourcing (BPO) team in an entry-level role. The position provides hands-on IT support experience across systems, software, and hardware while helping the employee build technical and professional skills. The role is designed to be a foundation for a career in information technology with opportunities for on-the-job learning and growth.
Required Skills
- Technical Support
- Help Desk
- Ticketing Systems
- Windows Troubleshooting
- Microsoft 365
- VPN
- Remote Support
- Active Directory
- Customer Service
- Communication
+2 more
About RedHelm
redhelm.comRedHelm provides complete, coordinated technology and cybersecurity solutions from a single trusted partner. They deliver expert, end-to-end support designed to streamline operations, reduce risk, and keep businesses secure. Organizations engage RedHelm for integrated managed IT and security services — from risk assessments and threat detection to incident response and strategic guidance — to strengthen resilience across their environments.
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