Global Help Desk Specialist
Wargaming(8 days ago)
About this role
Wargaming is seeking a Help Desk Specialist in Belgrade to support employee and partner requests, becoming familiar with the company's IT structure, processes, and services. The role involves managing tickets, responding to user issues, and monitoring system alerts, with a focus on customer service and technical support.
Required Skills
- Help Desk
- IT Support
- JIRA
- Confluence
- Customer Service
- Troubleshooting
- Active Directory
- Communication Skills
- System Monitoring
- Ticket Management
About Wargaming
wargaming.comWargaming is an award‑winning developer and publisher of free‑to‑play online multiplayer games, best known for flagship franchises such as World of Tanks, World of Warships, and World of Warplanes (including mobile titles like Blitz). The company designs, operates and monetizes large‑scale live‑service MMOs, supports competitive play and community initiatives, and runs a global network of studios and offices. Wargaming focuses on long‑running player engagement through regular updates, events and partnerships, and actively recruits talent across development, publishing and live operations.
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