Red River

Help Desk Technician I - Swing Shift, Fri-Mon (2 PM - 12:30 AM) SECRET CLEARANCE REQUIRED

Red River

3 months ago
Onsite
Full Time
Junior
0 applicants
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Red River
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About this role

A NOC/24x7 Service Desk Engineer at Red River Managed Services provides technical support to customers and handles escalations to maintain user uptime and improve computing experiences. The role operates within a fast-paced, client-focused team and supports network and infrastructure outage response. This position works onsite on a Fri–Mon night shift in a 24x7 call center environment.

Skills

Qualifications

Active SECRET ClearanceU.S. CitizenshipBachelor's Degree (Desired)CompTIA A+CompTIA Network+
Red River

About Red River

redriver.com

Red River is a leading provider of managed cybersecurity services, managed cloud solutions, IT infrastructure solutions and more.

About Red River

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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