Help Desk Technician I - Swing Shift, Fri-Mon (2 PM - 12:30 AM) SECRET CLEARANCE REQUIRED
Red River(1 month ago)
OnsiteFull TimeJunior$58,149 - $77,989 (estimated)Information Technology
Apply NowAbout this role
A NOC/24x7 Service Desk Engineer at Red River Managed Services provides technical support to customers and handles escalations to maintain user uptime and improve computing experiences. The role operates within a fast-paced, client-focused team and supports network and infrastructure outage response. This position works onsite on a Fri–Mon night shift in a 24x7 call center environment.
Required Skills
- Collaboration
- Creativity
- Empathy
- Integrity
- Judgment
- Resilience
- Active Directory
- Windows Administration
- Mac OS
- DHCP
+10 more
Qualifications
- Active SECRET Clearance
- U.S. Citizenship
- Bachelor's Degree (Desired)
- CompTIA A+
- CompTIA Network+
- Microsoft MCSA
- ITIL Foundation
- HDI Certification
About Red River
redriver.comRed River is a leading provider of managed cybersecurity services, managed cloud solutions, IT infrastructure solutions and more.
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