Service Desk Technician I- Salt Lake City Office

Western Governors University(7 days ago)

HybridFull TimeJunior$40,660 - $59,020Information Technology

About this role

The Service Desk Technician at WGU provides technical support to users via multiple communication channels, troubleshooting issues related to computer systems, internet browsers, and platform platforms. They handle service requests, perform initial incident assessments, and escalate issues as needed, supporting the university's IT environment.

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Required Skills

Customer Service
Troubleshooting
Windows
MacOS
IT Support
Ticketing Systems
Communication
Technical Support
Help Desk
CompTIA

Qualifications

High School Diploma or GED

About Western Governors University

wgu.edu

Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.

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