Helpdesk Analyst, Tier 1
Whitecap(1 month ago)
About this role
A Tier 1 Help Desk Support Analyst at Whitecap Resources provides first-line technical support, managing service requests and resolving incidents for corporate and operational users. The role supports both on-site and remote users across the company’s Western Canada operations and helps ensure reliable IT service delivery. It is part of the IT team supporting corporate and oil-and-gas specific applications.
Required Skills
- Active Directory
- Access Management
- Help Desk
- Troubleshooting
- Windows
- Office 365
- Hardware Provisioning
- Ticketing
- Remote Support
- Documentation
+2 more
Qualifications
- Diploma
About Whitecap
wcap.caWhitecap Resources Inc. is an oil-weighted growth company that pays a monthly cash dividend to its shareholders.
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