Helpdesk Specialist, Enterprise Quarantine Sr. Analyst

Clinical Careers Page(25 days ago)

Rhode IslandOnsiteFull TimeJunior$46,988 - $122,400Information Technology

About this role

The Helpdesk Specialist Enterprise Quarantine provides front-line operational support for CVS Health’s Enterprise Quarantine Management process, acting as a central point of contact across field operations, distribution centers, suppliers, and serialization/data governance teams. The role ensures quarantined products and data exceptions are tracked, documented, and managed in alignment with regulatory and corporate quality standards. It emphasizes monitoring and resolving serialization quarantine and traceability exceptions under DSCSA requirements.

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Required Skills

Helpdesk Operations
Ticketing Systems
Project Management
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Analytical Thinking
Communication
Multi-tasking
DSCSA Knowledge

+5 more

Qualifications

High School Diploma
GED

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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