Helpdesk Support Manager
Linxup
About this role
Linxup is seeking a Helpdesk Support Manager to oversee customer support operations, lead a team of support associates, and ensure high-quality service and operational efficiency. The role involves developing support strategies, analyzing performance metrics, and fostering a customer-centric culture. The position offers opportunities for growth in a fast-paced, hybrid work environment.
Skills
About Linxup
linxup.comLinxup provides GPS tracking, asset tracking, and dash cam solutions that give businesses real-time visibility into vehicles and equipment. Their plug‑and‑play hardware pairs with a cloud fleet‑management platform and mobile apps to deliver live location, geofencing, trip history, driver behavior monitoring, and safety video. Linxup serves fleets of all sizes to improve efficiency, safety, and asset utilization while helping reduce fuel, maintenance, and liability costs. The company emphasizes easy‑to‑use, scalable deployments and customer support.
About Linxup
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$139k – $181k
per year