About this role
CyberSheath Services International LLC is expanding its team by hiring a Helpdesk Technician I to support and troubleshoot client IT systems remotely. The role focuses on providing technical assistance, managing diverse IT environments, and ensuring excellent customer service within a fast-paced Managed Services Provider setting.
Required Skills
- Helpdesk
- Troubleshooting
- Windows
- Cloud Services
- Networking
- Microsoft 365
- Active Directory
- Automation
- Customer Service
- Support
About CyberSheath
cybersheath.comCyberSheath is a managed security services firm that specializes in Department of Defense (DoD) cybersecurity compliance and CMMC readiness for defense contractors and other regulated organizations. They help clients implement and sustain NIST SP 800-171, DFARS, and CMMC controls through assessments, remediation, policy/program development, and continuous managed security operations. CyberSheath combines consulting, compliance-as-a-service, and managed detection-and-response to streamline certification and ongoing compliance. The company positions itself as a practical CMMC expert focused on reducing risk and enabling customers to win and fulfill DoD contracts.
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