FINRA
The Helpline Analyst provides specialized technical support to Consolidated Audit Trail (CAT) Industry Members, addressing business and technical issues through research and coordination. This role involves resolving moderately complex inquiries, documenting customer interactions, and offering functional support for the CAT system. The position requires collaboration with internal teams and external stakeholders to ensure regulatory compliance and customer satisfaction.
Headquarters
Washington, District Of Columbia, United States
Company Size
1001-5000 employees
Founded
2007
FINRA, the Financial Industry Regulatory Authority, is a nonprofit self-regulatory organization that oversees U.S. broker-dealers and securities markets. It works to protect investors and maintain market integrity through regulation, enforcement, licensing, arbitration and mediation services, and market surveillance. FINRA operates in the financial services and securities regulation industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FINRA.
25% above the average for this role
Ben Edwards Agrees to $750K Fine for Failing to Log Brokers’ Texts: Finra
1 month ago