Identity & Numbering Operations Analyst (US Registration Specialist - RCS)

Vonage(30 days ago)

HybridFull TimeSenior$104,115 - $139,984 (estimated)Operations

About this role

The Identity & Numbering Analyst is a subject matter expert in global registration operations, responsible for ensuring compliance and continuity of messaging and telephony services. The role acts as a bridge between customers, engineering teams, and carrier partners to navigate regulatory requirements and handle escalations. The analyst also supports process improvements, documentation standards, and cross-regional stakeholder communication to enable enterprise onboarding and operational stability.

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Required Skills

Registration
Carrier Relations
Regulatory Compliance
Data Analysis
Automation
Documentation
Onboarding
Stakeholder Management
Mentoring
Negotiation

+4 more

About Vonage

vonage.com

Vonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.