Implementation Specialist

Block(7 hours ago)

HybridFull TimeSenior$65,000 - $75,000Customer Success/Implementation

About this role

The role involves managing the final stages of the sales funnel for Square, working with merchants to ensure successful onboarding, and providing product and industry knowledge to optimize their use of Square's platform. It requires a blend of remote and onsite interactions and collaboration across teams.

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Required Skills

Implementation
Customer Success
Project Management
Hardware Installation
Data Migration
Product Knowledge
Stakeholder Management
Training
POS

About Block

block.xyz

Block, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.

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