sysaid
SysAid is seeking an Implementation Specialist to manage end-to-end ITSM solution implementations, work with global customers, and apply ITIL best practices, automation, and AI capabilities to improve clients' IT environments. The role involves project management, solution design, client training, and continuous improvement.
SysAid is an AI-powered IT Service Management (ITSM) platform that helps IT teams automate workflows, manage incidents, requests, changes, and assets, and deliver faster, more proactive IT service. The platform features AI agents, a copilot assistant, a self-service portal, and 1,000+ integrations to streamline help desk operations and reduce manual workload. SysAid serves organizations across education, healthcare, manufacturing, and other industries looking to modernize and scale their IT service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for sysaid.
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