Inbound Call Center Representative
Philips(1 month ago)
About this role
Patient Services Inbound Representative at Philips serving as the first point of contact for patients using ECG heart monitors, offering support and care for device-related needs. The role is based in Malvern, PA and contributes to Philips’ health technology mission by ensuring positive patient experiences. It involves adherence to company policies and participation in structured training and ramp-up schedules.
Required Skills
- Patient Support
- Technical Support
- Device Activation
- Call Logging
- Salesforce
- Microsoft Office
- Troubleshooting
- Communication
- Empathy
- Teamwork
+1 more
Qualifications
- High School Diploma
- GED
- US Work Authorization
About Philips
philips.comLearn more about Philips and how we help improve people’s lives through meaningful innovation in the areas of Healthcare, Consumer Lifestyle and Lighting.
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