Incident Manager
Broadridge Financial Solutions(1 month ago)
About this role
An Incident Manager at Broadridge serves as the primary leadership contact for major technical incidents affecting customers, connecting technical teams and business stakeholders to reduce impact. The role is based in Canada within the GCIS Infrastructure team and requires flexibility for after-hours and holiday coverage. It emphasizes global collaboration and maintaining incident response readiness.
Required Skills
- Incident Management
- Crisis Management
- Executive Communication
- Technical Literacy
- Project Management
- ITIL
- Escalation Management
- Customer Support
- Postmortems
- Incident Response
Qualifications
- Bachelor’s Degree in Business, Computer Science, Engineering or Related Field
About Broadridge Financial Solutions
broadridge.comBroadridge, a global technology leader with solutions that power investing, governance, and communications for clients and the financial industry.
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