Broadridge Financial Solutions

Incident Manager

Broadridge Financial Solutions(1 month ago)

HybridFull TimeSenior$96,621 - $131,239 (estimated)Incident Management
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About this role

A Senior Incident Manager at Broadridge oversees responses to critical technical customer escalations and crisis situations, serving as the primary liaison between customers, engineering teams, and executive stakeholders. The role operates in a fast-paced, 24/7 environment and supports continuity across technical and business functions.

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Required Skills

  • Crisis Management
  • Communication
  • Organization
  • Customer Focus
  • Leadership
  • Technical Literacy
  • Project Management
  • ITSM
  • PagerDuty
  • XMatters

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Qualifications

  • Bachelor’s Degree in Business, Computer Science, Engineering or Related Field
Broadridge Financial Solutions

About Broadridge Financial Solutions

broadridge.com

Broadridge, a global technology leader with solutions that power investing, governance, and communications for clients and the financial industry.

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