Industry Marketing Manager - Public Sector

Talkdesk

3 months ago

3.2 on Glassdoor

Alexandria

Onsite

Full Time

Manager

0 applicants

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About this role

The Industry Marketing Manager at Talkdesk leads go-to-market strategy and messaging for public sector and regulated industries including government, higher education, and utilities. The role translates industry needs and regulatory drivers into compelling value propositions that differentiate Talkdesk AI and CX automation. Reporting to the Senior Director of Industry Marketing, this position partners with Product Marketing, Sales, Campaigns, and Field Marketing and owns product and solution launch processes. The manager serves as the subject-matter expert on buyers, industry trends, and the competitive landscape.

Skills

Qualifications

BA or BS Degree

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.