Staff Software Engineer
Talkdesk(3 days ago)
About this role
A Senior Software Engineer on Talkdesk's AI engineering team building cloud-based data foundation systems and an AI agent platform to enhance customer experience. The role contributes to AI/ML, large language models, big data analytics, and scalable cloud services at a fast-growing cloud contact center company.
Required Skills
- Java
- Python
- C++
- C#
- Cloud Services
- Data Platforms
- AI Services
- Data Science
- Prompt Engineering
- Data Mining
+4 more
Qualifications
- Bachelor's Degree in Computer Science or Engineering
- Master's Degree in Computer Science or Engineering
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.