Ingénieur·e logiciel senior – Plateforme Expérience client (CX)

As a Senior Software Engineer for the Customer Experience (CX) Platform at Hopper, you will design, develop, and enhance the core systems that support the post-booking experience for travelers. Your responsibilities include creating scalable APIs and microservices, integrating external systems, and collaborating with multidisciplinary teams to deliver intelligent customer support tools and self-service experiences. This role requires strong expertise in modern frontend and backend development as well as experience with cloud infrastructures and distributed systems. You will directly impact customer satisfaction and operational efficiency through innovative solutions powered by AI and automation.