Senior Software Engineer - Customer Experience Platform

Hopper(1 month ago)

RemoteFull TimeSenior$146,329 - $195,681 (estimated)Service

About this role

A Senior Software Engineer on the Customer Experience Platform team at Hopper is responsible for designing, building, and evolving backend systems integral to the post-booking experience, impacting customer interactions and agent support. The role involves developing scalable APIs and microservices to enhance customer self-service tools and internal agent platforms, and requires collaboration with cross-functional teams on features that improve customer experiences and operational efficiency. Candidates should have experience in software engineering, particularly with distributed systems, RESTful APIs, and cloud infrastructure, alongside strong problem-solving skills.

View Original Listing

Required Skills

Self-Employed
Tax Responsibilities
Software Engineering
Backend Development
Full-Stack Development
Distributed Systems
Scalable APIs
Microservices
Orchestration Logic
Customer Experience

+18 more

About Hopper

www.hopper.com

Hopper is a travel booking platform designed to help users find and secure the best deals on hotels, flights, and car rentals. With over 120 million travelers using the service, Hopper leverages advanced technology to predict travel prices and notify users of the best times to book their trips. The app aims to simplify the planning process by providing personalized recommendations and real-time price alerts, making travel more accessible and affordable.