Inside Sales and Contact Center Leader, Revenue and Systems
Better Health Supplies
About this role
The Inside Sales and Contact Center Leader at a digital health startup is responsible for overseeing and scaling the inside sales and contact center operations to achieve revenue outcomes and optimize conversion rates across inbound and outbound channels. This role includes managing frontline teams, implementing AI-driven system improvements in TalkDesk and workflow design, and diagnosing funnel bottlenecks to enhance performance. The leader will also focus on retention strategies and workflows linked to recurring revenue, ensuring smooth operations while minimizing reliance on engineering support.
Skills
About Better Health Supplies
joinbetter.comBetter Health is a modern medical supplier specializing in home healthcare products, particularly for diabetes, incontinence, urology, ostomy, and wound care needs. They offer a wide range of products including continuous glucose monitors (CGMs), catheters, and ostomy bags from leading brands, ensuring quality and accessibility for their customers. With a commitment to convenience, Better Health delivers these essential supplies directly to customers' doorsteps. They aim to enhance the quality of life for individuals requiring specialized medical supplies.
Recent company news
Business WireBetter Health Raises $10 Million Series A from Caffeinated Capital and General Catalyst to Scale its Bundled Medical Supply and Care Delivery Model
Oct 13, 2021
Business WireFormer Chief Medical Officer of Aetna Medicare, Dr. Robert Mirsky, Joins Better Health’s Advisory Board
Apr 19, 2022
About Better Health Supplies
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Better Health Supplies.
Salary
$111k – $150k
per year