Insurance Verification Specialist

Charlie Health Behavioral Health Operations(1 year ago)

RemoteFull TimeMedior$89,804 - $120,069 (estimated)Revenue Cycle

About this role

This role oversees and manages the verification of insurance benefits for new and returning patients, ensuring accurate policy reviews and documentation. It supports admissions and revenue cycle teams by identifying policy clauses, third-party benefits, and referral issues that affect financial and admission decisions. The position emphasizes maintaining patient confidentiality and clear communication with patients, families, and internal teams to enable appropriate reimbursement and access to care.

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Required Skills

Benefits Verification
Policy Review
Salesforce
Referral Handling
Claims Investigation
Patient Education
Revenue Support
Confidentiality
Communication
Organizational Skills

+1 more

About Charlie Health Behavioral Health Operations

charliehealth.com

Charlie Health is a telehealth mental health provider that delivers virtual intensive outpatient programs (IOP) and outpatient care for adolescents and young adults. They combine evidence-based individual and group therapy, family coaching, care navigation, and medication management to treat conditions like anxiety, depression, eating disorders, and substance use. Services are delivered by licensed clinicians via remote care designed to keep young people engaged at home and in school. Charlie Health also partners with schools, payers, and employers to expand access to youth-focused behavioral health.