Integration Specialist

Podium(10 months ago)

Guatemala, GuatemalaOnsiteFull TimeJunior$1,677.419 - $1,677.419Product

About this role

The Product Integrations Specialist coordinates and implements direct connections between Podium and clients’ customer or order management systems, ensuring integrations are set up accurately and documented. This role supports onboarding teams, works directly with customers via Zoom/phone/email, and troubleshoots technical and process issues as platforms change. The position is based onsite in Podium’s Guatemala City office and contributes to a program critical to long-term customer success.

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Required Skills

Integration Coordination
Software Configuration
Queue Management
Customer Communication
Onboarding Support
Troubleshooting
Documentation
API Integration
FTP Integration
Salesforce

+1 more

About Podium

podium.com

Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.