International Customer Support

Polymarket(1 month ago)

RemoteFull TimeSenior$115,738 - $155,710 (estimated)Operations

About this role

The International Customer Support role at Polymarket involves managing user interactions across various channels including live chat, email, and Discord, serving as the primary contact for community inquiries and concerns. The position requires developing support processes, building tools, and collaborating with different teams to enhance user experience, while ensuring compliance with regulations. Candidates should have over 4 years of experience in financial services or fintech, with a focus on community engagement and an understanding of crypto and decentralized finance environments. The role demands adaptability in a fast-paced setting, excellent communication skills, and a desire to continuously learn about emerging technologies.

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Required Skills

Customer Support
Live Chat
Email Communication
Discord Management
Community Engagement
Problem Solving
Process Development
Tool Creation
User Experience
Data Analysis

+10 more

About Polymarket

polymarket.com

Polymarket is the world's largest prediction market, offering users the opportunity to bet on the outcomes of future events across diverse topics such as politics, sports, and current events. By leveraging collective knowledge, Polymarket allows participants to stay informed while potentially profiting from their insights. The platform is designed to facilitate engaging discussions and predictions about high-stakes controversies and debates. With a user-friendly interface, Polymarket empowers both casual and seasoned bettors to navigate its dynamic market efficiently.