IT Knowledge Manager
Presbyterian Healthcare Services(1 month ago)
About this role
The IT Knowledge Manager at Presbyterian Healthcare Services manages the organization's IT knowledge management practices within the IT Service Management lifecycle. This full-time, onsite role serves as a central point for ITSM knowledge processes, supports documentation and governance, and works with stakeholders across IT to align knowledge practices with business needs. The position is based at the Reverend Hugh Cooper Administrative Center in Albuquerque, NM.
Required Skills
- ITIL 4
- Knowledge Management
- ServiceNow
- Content Curation
- Technical Writing
- KPI Reporting
- Training Delivery
- Instructional Design
- Process Analysis
- Process Design
+2 more
Qualifications
- Bachelor's Degree
- ITIL 4
About Presbyterian Healthcare Services
phs.orgFind the medical care and health plan you and your family need at Presbyterian Healthcare Services, an integrated system of hospitals, healthcare providers and insurance plans serving patients and members in New Mexico.
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