Fachgebietsleiter:in IT-Servicemanagement
enercity(2 days ago)
About this role
This role leads the IT Service Management division, focusing on strategic and operational development of the ITSM environment. It involves building and refining governance, processes, and the ServiceNow platform to enhance service delivery, transparency, and customer satisfaction within a modern IT organization.
Required Skills
- ITSM
- ServiceNow
- Governance
- Process Design
- Incident Management
- Change Management
- ITIL
- Configuration Management
- Automation
- Reporting
About enercity
enercity.deenercity bietet Strom und Gas für ganz Deutschland sowie Wasser, Solar, Wärme und mehr als Energieversorger für Hannover und die Region.
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