IT Ops and Incident Manager

Assurity Trusted Solutions(7 months ago)

SingaporeOnsiteContractSenior$80,918 - $113,278 (estimated)Information Technology

About this role

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of GovTech providing infrastructure, authentication, governance and managed services to government agencies and commercial partners. The IT Ops and Incident Manager role is focused on maintaining service availability, improving incident processes, and supporting operational resilience across ATS’s IT environment. The role works with senior management and cross-functional teams to report on trends and drive continuous improvement.

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Required Skills

Incident Management
ITIL
ITSM Tools
Team Leadership
Communication
Problem Solving
Infrastructure
Security
Risk Management
Monitoring

Qualifications

ITIL v3
ITIL v4

About Assurity Trusted Solutions

assurity.sg

Assurity Trusted Solutions (ATS) is a subsidiary of the Government Technology Agency (GovTech) of Singapore, established in 2010 to support the evolving digital economy. The company provides a wide range of Managed and Assurance Services tailored for government agencies and commercial partners, helping them achieve optimal business outcomes through innovative solutions. With a focus on fostering trusted partnerships, ATS is committed to ensuring security and trust in online transactions, positioning itself as a reliable partner for enhancing digital transformation.