Technical Incident Lead

Allica Bank(27 days ago)

HybridFull TimeSenior$109,154 - $146,910 (estimated)Technology

About this role

The Technical Incident Lead at Allica Bank is responsible for overseeing incident management during technical disruptions, acting as an incident commander to drive rapid diagnosis and recovery efforts across engineering teams. This role requires a hands-on approach to challenge engineering decisions, improve incident response processes, and conduct root cause analyses to prevent future incidents. Additionally, the Technical Incident Lead is tasked with communicating updates to both technical and business stakeholders while maintaining accurate incident records for post-incident evaluations.

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Required Skills

Incident Leadership
Communication
Stakeholder Management
Root Cause Analysis
Problem Management
Technical Documentation
ITIL Principles
DevOps Experience
SRE Experience
Technical Operations Experience

+5 more

About Allica Bank

www.allica.bank

Allica Bank is a digital bank specifically designed for established businesses in the UK, offering tailored banking solutions including a business current account, savings, and a variety of financing options such as asset and commercial mortgages. The bank emphasizes a relationship-led approach with dedicated relationship managers, ensuring personalized service and support for its clients. Allica aims to provide competitive rates, no monthly fees, and rewarding banking experiences, making it a preferred choice for companies with 5 to 250 employees looking for a reliable financial partner.