IT Service Desk Agent

University of Arkansas for Medical Sciences (UAMS)(2 days ago)

Little Rock, AROnsitePart TimeTrainee$72,000 - $72,000IT Service Management

About this role

The IT Service Desk Agent position at the University of Arkansas System involves providing support related to service desk activities, maintaining records, and assisting staff with computer equipment. It emphasizes collaboration, communication, and analytics skills.

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Required Skills

Helpdesk Support
Ticketing
Knowledge Base
Customer Service
Computer Equipment
Analytics
Communication
Collaboration
Ticket Management

About University of Arkansas for Medical Sciences (UAMS)

uams.edu

University of Arkansas for Medical Sciences (UAMS) is improving the health and health care of Arkansans. UAMS, with its intersection of education, research and clinical programs, brings a unique capacity to lead health care improvement in Arkansas. Among its assets for leadership are its status as the only academic health center in the state, its statewide network of centers for public education and clinical outreach, its emphasis on population health, and its leadership in health informatics and statewide information technology. In addition, UAMS has a unique capacity for translational research – speeding the rate at which research can inform clinical care and health improvement.

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