IT Service Desk Agent
Old Mutual Limited(28 days ago)
About this role
The IT Service Desk Agent at Old Mutual is an entry-level IT role within the company's IT service management function, acting as the frontline contact for end-user technical needs. The position supports company-wide IT operations across remote and occasional on-site environments and contributes to maintaining service delivery and operational compliance.
Required Skills
- Computer Literacy
- Database Administration
- Troubleshooting
- Customer Service
- Incident Management
- Ticketing Systems
- Documentation
- Communication
- Knowledge Management
- Office Systems
Qualifications
- BCom Information Technology
- NQF Level 3
- NQF Level 2 - Below School Leaving
About Old Mutual Limited
oldmutual.comOld Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers.
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