IT Service Desk Agent
Probe Group
About this role
The Service Desk Agent at Probe Group is the first level of IT support, serving users across multiple regions by handling incidents and service requests through phone, chat, email, and ticketing systems. The role supports the company’s 24/7 operations and contributes to maintaining system availability and user satisfaction.
Skills
Qualifications
About Probe Group
probe.groupWe are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.
Recent company news
Al JazeeraInvestigators probe group that arranged ‘trafficking’ flights out of Gaza
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Bloomberg.comKKR Said to Be in Advanced Talks to Buy Australia’s Probe Group
Sep 29, 2021
POLITICO ProE&E News: Red states urge lawmakers to probe group chaired by chief justice
1 month ago
AFRMorgan Stanley kicks off buyer search for outsourcing group Probe
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IBISWorldIBISWorld Names Top 500 Private Companies of 2019-20
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About Probe Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Probe Group.
Salary
$58k – $77k
per year