Hogan Lovells

IT Service Desk Analyst

Hogan Lovells

2 months ago
Johannesburg, South Africa
Hybrid
Full Time
Junior
0 applicants
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Hogan Lovells
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About this role

A First Line IT Support Analyst providing front-line technical assistance to a globally distributed user base via telephone, email, remote desktop tools, and occasional desk-side support. The role focuses on maintaining service levels and customer satisfaction while contributing to documentation and knowledge sharing across the team.

Skills

Qualifications

Grade 12 (NQF 4)IT Post-Matric Qualification (NQF 5/6/7)ITIL Foundation (Preferred)
Hogan Lovells

About Hogan Lovells

hoganlovells.com

N/A

About Hogan Lovells

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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