IT Service Desk Manager
Braze
About this role
Braze is seeking an IT Service Desk Manager to oversee the daily operations of its EMEA IT support team. The role involves managing incident responses, developing the team, and ensuring service efficiency across remote and office locations.
Skills
About Braze
braze.comBraze is a customer engagement platform that helps brands power real-time, customer‑centric interactions across mobile apps, web, email, SMS, and in‑app messaging. It offers audience segmentation, campaign orchestration, personalization, and journey-building backed by SDKs and APIs to connect product and marketing workflows. The platform includes analytics and experimentation tools and integrates with major data and martech stacks to measure and optimize lifecycle messaging. Marketers and product teams use Braze to deliver timely, personalized experiences that drive engagement and retention.
Recent company news
MarketBeatBraze (NASDAQ:BRZE) Price Target Cut to $32.00 by Analysts at JPMorgan Chase & Co.
4 hours ago
The Economic TimesSony-owned Crunchyroll faces class-action lawsuit for allegedly sharing private viewing data with marketin
1 day ago
Business WireBraze To Report Fiscal Fourth Quarter 2026 Results
1 week ago
Built InBraze Careers, Perks + Culture
Jan 15, 2026
StockStoryAtlassian, C3.ai, Doximity, Braze, and Zeta Global Stocks Trade Up, What You Need To Know
1 week ago
About Braze
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Braze.
Salary
$50k – $80k
per year