IT Service Desk Technician
Norton Rose Fulbright(1 month ago)
About this role
A Service Desk Technician at Norton Rose Fulbright provides front-line IT support to employees across the firm, delivering high-quality customer service and acting as the primary contact for IT issues. The role is based in Toronto with a primarily in-office schedule and supports the firm's global legal practice by helping maintain reliable IT operations.
Required Skills
- Help Desk
- Deskside Support
- Customer Service
- Ticketing
- Troubleshooting
- Microsoft 365
- Windows 11
- Intune
- Active Directory
- Two-Factor Auth
+6 more
Qualifications
- Post-Secondary IT Education
- ITIL Foundation
- Microsoft Certified: Fundamentals
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