ProPharma

IT Service Desk Technician

ProPharma(25 days ago)

HybridFull TimeJunior$84,975 - $112,209 (estimated)Information Technology
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About this role

An IT Service Desk Technician at ProPharma is an entry-level IT role within the company's global IT organization supporting its work across biotech, medical device, and pharmaceutical clients. The position is based in Serbia and works on a hybrid schedule with potential overlap with US hours. The role contributes to ProPharma's mission of accelerating product lifecycles through dependable IT services.

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Required Skills

  • Helpdesk Support
  • Ticketing
  • Troubleshooting
  • Prioritization
  • Communication Skills
  • Microsoft O365
  • Azure
  • Windows 10
  • Windows 11
  • Windows Server

+4 more

Qualifications

  • Associate Degree in Information Technology
  • Diploma in Information Technology
  • Bachelor's Degree in Computer Science (preferred)
  • Related Certification (preferred)
ProPharma

About ProPharma

propharmagroup.com

ProPharma helps navigate the complexities of drug development and ensure patient health and safety throughout the product lifecycle.

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