IT Service Management Analyst
MedHealth
About this role
The IT Service Management Analyst supports and maintains IT service delivery processes across MedHealth, focusing on developing and customizing the Freshservice platform to improve system capability and streamline services. The role involves working with stakeholders, building integrations, and enhancing ITSM operations.
Skills
About MedHealth
medhealth.com.auMedHealth is an Australian health and employment services company that helps people achieve better work and health outcomes. It combines healthcare management, independent medical opinion and advisory, employment services, health and business technology, and rehabilitation/return-to-work (RTW) programs. By integrating clinical case management with technology and advisory expertise, MedHealth supports individuals and organisations in recovery, safe workforce participation and informed decision-making.
About MedHealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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