IT Service Management Consultant
AIA(4 days ago)
About this role
The IT Service Management Consultant at MediCard oversees the delivery of IT services, manages service desk operations, and drives continuous improvement initiatives to ensure high customer satisfaction and operational efficiency. The role involves collaborating with technical teams, managing incidents, and maintaining service standards.
Required Skills
- ITIL
- ServiceNow
- Jira
- ServiceDesk Plus
- Incident Management
- Service Management
- Problem Management
- Change Management
- Stakeholder Engagement
- Leadership
Qualifications
- Bachelor’s Degree in IT, Computer Science or related field
- ITIL Foundation certification
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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